Pontinflu Privacy Policy

1. Introduction

Pontinflu (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pontinflu.com or use our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you interact with our website or services, we may collect personal information that you voluntarily provide, including, but not limited to:

  • Contact Details: Name, email address, phone number, postal address.
  • Account Information: Username, password, and other profile details you choose to provide.
  • Payment Information: Billing details, credit card numbers, and other financial data, when necessary to process transactions.
  • Communications: Any information you send to us via contact forms, email, or other channels of communication.

2.2 Non-Personal Information

We automatically collect non-personal information such as:

  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Pages visited, time spent on pages, access times, and referring URLs.
  • Cookies and Tracking Technologies: Data collected through cookies or similar tracking tools (see Section 4).

2.3 How We Collect Information

  • Directly from You: Through forms, account registration, newsletters, or other interactions.
  • Automatically: Via cookies, log files, and similar technologies.
  • From Third Parties: We may also receive information from trusted third parties, such as payment processors or marketing partners.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and Improving Our Services: To operate, maintain, and enhance our website and offerings.
  • Communication: To send administrative information, service updates, marketing communications (where consent is provided), and responses to inquiries.
  • Personalization: To tailor user experience and deliver content relevant to your interests.
  • Analytics: To monitor and analyze trends, usage, and activities in connection with our services.
  • Security and Compliance: To ensure the security of our systems and comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance Your Experience: Remember user preferences and facilitate a smoother interaction with our site.
  • Collect Analytics Data: Understand and analyze how you use our website.
  • Marketing: Deliver targeted advertisements (subject to your consent where required by law).

You have the right to manage and control the use of cookies through your browser settings.

5. How We Protect Your Information

Pontinflu implements reasonable security measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Utilizing SSL/TLS encryption for data transmission.
  • Access Controls: Restricting access to your personal information to employees, contractors, or agents who need to know that information.
  • Regular Reviews: Periodic evaluation of our data collection, storage, and processing practices.

However, no security system is impenetrable. We cannot guarantee the security of our systems 100%, and you acknowledge that you provide your information at your own risk.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting purposes. The retention period may vary based on the type of information and applicable legal requirements.

7. Disclosure of Your Information

We may disclose your information in the following circumstances:

  • Service Providers: To third-party vendors who assist in the operation of our business (e.g., payment processing, hosting, analytics).
  • Legal Requirements: When required by law or in response to legal processes (e.g., subpoenas, court orders).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
  • Consent: Where you have provided explicit consent for specific disclosures.

8. International Data Transfers

As an AI automation agency operating online, your information may be stored and processed in countries outside of your home jurisdiction. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than those in your country. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access and Correction: The ability to request copies of your personal information and request updates if your information is inaccurate.
  • Deletion: Requesting that we delete your personal data, subject to certain exceptions.
  • Objection to or Restriction of Processing: Asking us to limit how your personal data is used.
  • Data Portability: Requesting that we transfer your information to another service provider, where technically feasible.

To exercise your rights or if you have any questions about your personal data, please contact us using the contact information provided in Section 11.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make changes, we will update the “Effective Date” at the top of this policy and may notify you by posting a notice on our website or via email. We encourage you to review this policy periodically to remain informed about how we are protecting your information.